| |
| |
| Frequently Asked Questions: |
| 1)
I tried to subscribe and now all I get is a blank screen. What do I do now? |
Click the following link to logout of earthfiles.com (close the window once it finishes loading)
In your browser, click on the "Tools" menu.
Click on "Internet Options..."
Click the "Delete cookies..." button and then click the
"OK" button on the confirmation window that pops up..
Click the "OK" button to exit.
Restart your browser and return to the earthfiles.com website.
|
| 2)
I've successfully subscribed, but cannot log on to my account. What
do I do now? |
Your browser might have disabled cookies;
or a firewall might have disabled this feature; or virus software
might have disabled this feature. Please ENABLE COOKIES in your
browser.
Full instructions on how to enable
cookies in most web browsers can be found here: Cookies
Help
|
| 3)
I've successfully subscribed, but my account says "Expired"? |
Your browser might have disabled cookies;
or a firewall might have disabled this feature; or virus software
might have disabled this feature. Please ENABLE COOKIES in your
browser.
Full instructions on how to enable
cookies in most web browsers can be found here: Cookies
Help
|
| 4)
I've accidentally subscribed twice. What do I do now? |
Contact [email protected]
and we'll process a refund.
|
| |