This document explains Earthfiles.com’s (“Earthfiles”) policies for the collection, use and disclosure of personal information. This policy forms part of, and should be read in conjunction with, our Terms and Conditions.
Sharing of Information:
Certain information provided to Earthfiles in the Subscription Sign Up or Earthfiles Shop Merchant Account is shared only with other parties necessary to complete transactions, such as PayPal, its consultants and professional advisers on PayPal’s behalf for the uses disclosed herein. Earthfiles does not share personal information with any other third parties.
The web server does log your IP address in standard server logs. We use your IP address to help diagnose problems with our server and to administer Earthfiles.
Contact Us/Email Inquiries:
No information sent to Earthfiles via email or Earthfile’s Subscription Sign Up form is used for any other reason than to respond to and maintain a record of the inquiry. This information is not sent to third parties or retained for mailing list purposes, other than Earthfiles’ own list of subscribers and Earthfiles Shop purchasers in order to maintain log records of all transactions.
Information You Provide to Us:
It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:
Basic Account Information: We ask for basic information from you in order to set up your account. For example, we require individuals who sign up for an account to provide a username and email address. You may provide us with more information – like your name – but we don’t require that information to create an account.
Transaction and Billing Information: If you buy something from us – a subscription plan, a book or DVD, for example – you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.
Communications With Us: You may also provide us information when you communicate with our support team, or email to ask a question or share your experiences.